Privacy Policy

Effective Date: 19 May 2025

Wunda Cybersecurity Services & Solutions (“Wunda”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Types of Information Collected

We collect and process the following personal information:

  • Full name, email address, contact number, job title, and employer details
  • Information about your business, role, and interactions with our services
  • Technical data such as IP addresses, browser information, access times, and device identifiers
  • Any other information you provide during consultations, registration, or support interactions

2. Methods of Collection

Your personal information is collected:

  • Directly from you when you contact us, use our services, or interact with our team
  • Automatically via our website, using cookies, log files, and analytics tools
  • From third-party partners or publicly available sources where lawful and appropriate

3. Purpose of Collection

We collect and use personal information to:

  • Provide, maintain, and enhance our services and client experience
  • Communicate with you regarding services, security alerts, or relevant updates
  • Respond to your inquiries and fulfill contractual or legal obligations
  • Conduct internal reporting, service improvement, and data analysis
  • Send marketing and promotional material (only where permitted by law or with your consent)

4. Disclosure of Personal Information

We do not sell or trade your personal information. However, we may disclose it:

  • To our employees, contractors, consultants, or third-party providers involved in delivering services
  • Where required by law, legal process, or enforceable governmental request
  • To external service providers that support our operations (e.g., cloud hosting, email marketing)
  • When necessary to prevent or investigate illegal activities, threats, or policy violations

5. Data Security

We implement reasonable and appropriate physical, technical, and administrative safeguards to protect personal information. This includes encryption, secure access protocols, firewalls, and regular security audits.

6. Overseas Data Disclosure

Your personal information may be processed or stored in overseas jurisdictions through third-party cloud services. We take reasonable steps to ensure any overseas recipients uphold obligations similar to the Australian Privacy Principles.

7. Access, Correction, and Deletion

You have the right to:

  • Request access to personal information we hold about you
  • Ask for corrections to ensure accuracy and currency
  • Request deletion of information where no longer necessary for legal or operational purposes Requests should be made in writing to the contact details below.

8. Data Retention

We retain personal information only as long as required for business purposes or legal compliance. When no longer needed, data is securely destroyed or anonymised.

9. Cookies, Web Tracking, and Analytics

Our website uses cookies and similar technologies to:

  • Monitor user interactions and improve performance
  • Personalise content and functionality
  • Enable marketing and statistical reporting You can manage or disable cookies through your browser. Blocking cookies may impact your user experience.

10. Marketing Communications

If you opt-in to receive communications, we may send you promotional materials. You may unsubscribe at any time using the links provided in the email or by contacting us directly.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party sites.

12. Complaints and Inquiries

If you have a concern or complaint about how we handle personal information, please contact us at:

Wunda Cybersecurity Services & Solutions
Email: info@wundacs.com.au

We will investigate your complaint and respond within a reasonable timeframe. If you are dissatisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC).

13. Updates to This Policy

This policy may be amended from time to time. Changes will be published on our website, and where appropriate, notified to you directly. The latest version will always be available at https://wundacs.com.au/Privacy-policy